PRIVACY POLICY

At TerraBell Designs, we take the privacy of our customers very seriously. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to ensure it is protected.

INFORMATION COLLECTED

We collect the following information from our customers:

  • Contact information, such as name, email address, postal address, and phone number
  • Payment information, such as credit card numbers and billing addresses
  • Purchase history and preferences
  • Login information, such as username and password

PURPOSE OF COLLECTION

We use the information collected for the following purposes:

  • To process orders and shipments
  • To send marketing materials and promotions
  • To improve the customer experience on our website
  • To provide customer support and address any concerns or issues

DATA SHARING

We share customer information with third-party service providers, such as payment processors and shipping companies, only as necessary to fulfill orders and provide customer support. These service providers are required to keep customer information confidential and secure.

DATA STORAGE

Customer information is stored on secure servers protected by firewalls and encrypted with industry-standard encryption technologies. Only authorized employees have access to customer information, and all access is logged and monitored.

DATA RETENTION

We retain customer information for as long as needed to fulfill the purposes outlined in this Privacy Policy, or as required by law. Customers may request that their information be deleted at any time by contacting us at [email protected].

CUSTOMER CONTROL

Customers can access, update, or delete their information at any time by logging into their account on our website. If a customer is unable to access their information or needs assistance, they may contact us at [email protected]

THIRD-PARTY SERVICES

We use Google Analytics to track website usage and improve the customer experience. Google Analytics collects anonymous data, such as pages visited and length of visit, and does not personally identify individual users.

COOKIES

We use cookies to improve the customer experience on our website. Cookies are small text files stored on the customer’s device that allow us to remember their preferences and login information. Customers may choose to disable cookies in their browser, but this may limit their ability to use certain features of our website.

CHANGES TO POLICY

We reserve the right to update this Privacy Policy at any time. We will notify customers of any changes by posting the updated policy on our website.

CONTACT INFORMATION

For questions or concerns about our Privacy Policy or customer privacy, please contact us at [email protected].

This Privacy Policy was last updated on February 1st, 2023.